Return and Refund Policy

At Travel Trek Globe, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

We accept returns only in the following cases:

• The product received is damaged, defective, or incorrect.
• You must notify us within 3 days of receiving your order.

To request a return, contact us at [email protected] with:

• Your order number
• A clear description of the issue
• Photos of the item (if damaged or incorrect)

2. Return Conditions

• The item must be unused, unworn, and in its original packaging.
• All tags, labels, and accessories (if any) must be included.
• Returns must be initiated within 3 days and the item must be shipped back to us within 7 days after approval.

3. Refund Policy

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be issued as:
  • A replacement product, or
• We do not issue cash refunds, as all orders are Cash on Delivery.

4. Non-Returnable Items

• Products that are used, damaged by the customer, or returned without original packaging are not eligible for return or refund.
• Customized or special-order items are also non-returnable.

5. Return Shipping

• The customer is responsible for shipping costs associated with returning the product unless the item was received damaged or incorrect.
• We recommend using a trackable shipping service to ensure safe delivery.

6. Contact Us

For any return or refund inquiries, reach out to:
📧 [email protected]